Terms & Conditions

These Terms & Conditions apply to your use of the Luminous Soul Academy website, online courses, programs, resources, downloads and related services.

By accessing this website or purchasing or accessing a course, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing a course.

1. About Luminous Soul Academy

Luminous Soul Academy is an online education platform created by Cassie Reynolds.

The Academy provides educational content relating to personal development, nervous system wellbeing, mindfulness, emotional wellbeing, somatic practices, energy work and related topics.

The content is designed for educational and informational purposes and is not intended to provide individual medical, psychological, naturopathic or other health advice.

2. Educational Information Only

The information provided through Luminous Soul Academy, including courses, videos, audios, worksheets, guides, emails and other resources, is general information only.

It is not intended to:

  • diagnose, treat, cure or prevent any disease or medical condition

  • replace medical, psychological or other professional health advice

  • provide individualised medical or health recommendations

  • replace treatment or advice provided by a qualified health professional

  • be relied upon as a substitute for professional assessment or care.

Your circumstances are individual and may differ from those discussed in our educational content.

You are responsible for deciding whether any information, practice or exercise is appropriate for you.

3. Please Seek Professional Advice When Appropriate

If you have a medical condition, mental health condition, are taking medication, are pregnant, have concerns about your physical or psychological wellbeing, or are unsure whether a particular practice is appropriate for you, please seek advice from your doctor or another appropriately qualified health professional before participating.

If you experience significant physical or emotional discomfort while undertaking a practice, stop the practice and seek appropriate professional support.

Nothing contained within Luminous Soul Academy should be interpreted as a recommendation to discontinue medication, treatment or professional healthcare.

4. No Guaranteed Results

Personal development is individual and outcomes vary from person to person.

While our courses are designed to provide practical education and tools, we do not guarantee any particular outcome, transformation or result from participating in a course.

References to potential benefits or outcomes are illustrative and should not be interpreted as guarantees.

5. Your Responsibility

You acknowledge that you are responsible for your own choices, decisions and actions when using information or participating in practices provided through Luminous Soul Academy.

You agree to use your own judgement and seek appropriate professional advice where necessary.

You are responsible for ensuring that your participation is appropriate for your individual circumstances.

6. Course Access

When you purchase a course, you will receive access to the course through our online course platform.

You are responsible for maintaining the confidentiality of your login details and must not share your account or login information with another person.

Course access is for the individual purchaser unless otherwise stated.

We reserve the right to suspend or terminate access where we reasonably believe an account is being misused,

shared or used in breach of these Terms & Conditions.

7. Course Content and Availability

We aim to ensure that course content is accurate, current and available as described.

However, we may update, modify, replace or improve course materials from time to time.

We do not guarantee that the website, course platform or any particular feature will always be available without interruption.

We may occasionally experience technical issues, maintenance or circumstances outside our reasonable control.

8. Payments

Course prices are displayed on the relevant sales or checkout page at the time of purchase.

Prices may be displayed in AUD, USD or another currency depending on the course and checkout page.

Payment must be successfully processed before access to a paid course is provided.

Any applicable taxes, fees or currency conversion charges will be handled as indicated during checkout.

9. Refunds and Consumer Guarantees

Any refund policy specifically stated on the relevant course sales or checkout page forms part of these Terms & Conditions.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law or other applicable laws.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Where applicable, consumers have rights and remedies in relation to services that do not meet those guarantees.

We will comply with our obligations under applicable consumer protection laws.

10. Intellectual Property

All content provided through Luminous Soul Academy is owned by or licensed to Luminous Soul Academy unless otherwise stated.

This includes, but is not limited to:

  • course videos

  • audio recordings

  • written content

  • worksheets

  • PDFs

  • guides

  • graphics

  • photographs

  • branding

  • logos

  • course materials

  • website content.

You may access and use course materials for your own personal, non-commercial education.

You must not copy, reproduce, distribute, publish, sell, share, upload, modify or commercially exploit our course materials without our prior written permission.

You must not share your course login details or provide another person with access to a course you have purchased for your individual use.

11. Third-Party Links and Resources

Our website or courses may contain links to third-party websites, products or services.

These links are provided for convenience or educational purposes.

We do not control third-party websites and are not responsible for their content, availability, privacy practices or services.

Your use of third-party websites is subject to their own terms and policies.

12. Limitation of Liability

To the maximum extent permitted by law, Luminous Soul Academy and Cassie Reynolds will not be responsible for any loss, damage, injury or outcome arising from your use of, or reliance upon, general educational information provided through the Academy, except where liability cannot lawfully be excluded or limited.

Nothing in these Terms & Conditions excludes, restricts or modifies any liability, right or remedy that cannot legally be excluded, restricted or modified under applicable law.

In particular, nothing in these Terms & Conditions is intended to exclude your rights under the Australian Consumer Law.

13. Website Use

You agree to use the Luminous Soul Academy website lawfully and respectfully.

You must not:

  • use the website for unlawful purposes

  • interfere with the operation or security of the website

  • attempt to gain unauthorised access to systems or accounts

  • reproduce or misuse website content

  • introduce malicious software or harmful material.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised date.

Your continued use of the website or services after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by law.

15. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Nothing in this section prevents a consumer from exercising rights available to them under mandatory consumer protection laws that apply to them.

16. Contact

If you have questions about these Terms & Conditions, please contact:

Luminous Soul Academy
Email: support@luminoussoulacademy.com
Website: www.luminoussoulacademy.com